UltraSoftBIS is thrilled to announce the successful implementation of its advanced AI-driven API integration with The Boutique Workplace Company, a prominent office space provider with 40 locations across the UK. The integration is already proving to streamline operations and boost efficiency in their day-to-day sales activities — significantly enhancing response times and reducing manual data entry.
Before the AI integration, Boutique faced considerable challenges handling the influx of 800 to 1,000 leads per month. While the leads were automatically logged into the system, matching available office spaces with client requirements demanded considerable human effort. This required a team of three people, dedicated solely to managing data entry and pitching options to clients — a time-consuming task that led to a delay in presenting options to client’s and agents
Danielle Jones, Sales Director at Boutique, said, “It wasn’t a very efficient process and sometimes there was some human error. Now, with UltraSoftBIS’s AI integration, those tasks are automated, and leads are processed and pitched instantly reducing the time from receipt of enquiry to sending solutions to seconds.”
This integration allows leads to be processed and matched to available office spaces in real-time, drastically improving response times. What once took minutes of manual labor now happens in seconds, with limited risk of human error. The system also automatically incorporates more detailed information such as office specifications, video links, and brochures, ensuring a comprehensive, accurate response every time.
With the AI system handling the data processing, Boutique’s sales team can now focus on what really matters: agent relationships, account management and strategic selling. The automation has not only freed up valuable time for their team, but it has also enhanced the overall client and agent experience, ensuring faster and more accurate responses.
“We’ve moved from a team of three to two, and while we’re down one person, it’s not about reducing headcount,” Jones said. “The AI hasn’t replaced the skill element; it’s replaced the admin and data processing. It has made our lives easier, and now our sales team has more time to focus on conversion, instead of getting bogged down with manual data entry.”
Looking ahead, Boutique is excited about further leveraging AI to streamline additional business functions. They envision the integration expanding to include automated proposal generation, licensing agreements, and even live meeting room booking capabilities—all aimed at further reducing administrative burdens and increasing operational efficiency.
About UltraSoftBIS
UltraSoftBIS, developed by UltraSoft Technologies Ltd, is an all-in-one integrated software solution for operators of flexible workspaces, coworking spaces, business centers, serviced offices, managed spaces, science parks, and innovation hubs. Designed to streamline and automate every aspect of business operations, UltraSoftBIS covers everything from sales and proposals to license generation, e-signatures, inventory management (including products, offices, meeting rooms, and coworking spaces), reservations, billing, and management reporting — all within one seamless platform.
