UltraSoftBIS, a leader in integrated business management solutions for the flexible workspace sector, is excited to announce the release of its new series of AI-related APIs designed to automate key aspects of the sales process. These innovative APIs enable workspace operators to enhance operational efficiency and provide a seamless customer experience, particularly in the presales and lead qualification phases.
Released in November 2024, these APIs allow AI platforms to integrate with UltraSoftBIS' powerful CRM system to query real-time availability, pricing, prospects, and customer profiles. The AI-driven process handles initial inquiries, engages with prospects, and provides personalized options tailored to each prospect's specific needs. Once a match is identified, the AI automatically sets up a viewing and hands the lead over to a human agent for further engagement, streamlining the sales process and enhancing efficiency.
Harun Biswas, CEO of UltraSoftBIS, explained, “UltraSoftBIS enables AI-driven platforms to accept, reject, or overturn leads without any user intervention. This is only possible because AI-driven APIs open up entire sales automation functionalities and the knowledge base of UltraSoftBIS.”
By automating repetitive tasks, such as answering common inquiries about availability and space features, UltraSoftBIS’ API integration empowers operators to focus on higher-value activities, like providing personalized consultations and conducting space tours. This technology eliminates manual processes, allowing operators to quickly respond to prospects and match them with the right workspace solutions.
UltraSoftBIS’ new AI-related APIs ensure that every lead is tracked, recorded, and updated in real-time within the CRM system. This gives operators a comprehensive view of all opportunities and maintains accurate communication with brokers, improving lead management and conversion rates.
With these cutting-edge APIs, UltraSoftBIS continues to redefine the flexible workspace sector, automating time-consuming administrative tasks and giving operators more time to focus on what truly matters—delivering personalized, high-quality experiences to prospective clients. Moreover, these newly released APIs open UltraSoftBIS up to any AI platform, giving operators unlimited choice.
About UltraSoftBIS
UltraSoftBIS, developed by UltraSoft Technologies Ltd, is an all-in-one integrated software solution for operators of flexible workspaces, coworking spaces, business centers, serviced offices, managed spaces, science parks, and innovation hubs. Designed to streamline and automate every aspect of business operations, UltraSoftBIS covers everything from sales and proposals to license generation, e-signatures, inventory management (including products, offices, meeting rooms, and coworking spaces), reservations, billing, and management reporting — all within one seamless platform.
