Tech, Trends, Workspace Views and UltraSoft News
Industry update: What flexible workspace operators should know right now
The flexible workspace market continues to shift in both practical and measurable ways.
Remote work is still a major part of working life. Coworking growth is moving deeper into mid-tier markets. North America’s flex sector is forecast to keep expanding. At the same time, workplace design is becoming more adaptable as businesses look for spaces that can support changing team needs.
For operators of flexible workspaces, serviced offices and managed spaces, the message is clear: demand is growing, but so are expectations.
Here are the developments worth watching.
1) Remote work remains central to workplace strategy
New remote work statistics from Forbes show how deeply flexible working has become embedded in business life. One in five workers now work remotely, while 98% of workers say they want to work remotely at least some of the time.
This continues to influence how companies think about office space. Many businesses still need professional environments for collaboration, client meetings and team culture, but they are less likely to rely on one fixed office footprint.
For flexible workspace operators, this supports the wider shift towards on-demand, distributed and hybrid-friendly workspace models.
2) Flexible office design is becoming more adaptable
Evo Business Environments is showing how office interiors are evolving around modularity, flexibility and real-world use.
Its coworking space, Workflow by Evo, acts as both a working environment and a live showroom for modular walls, flexible furniture, phone booths, conference rooms and adaptable workspace layouts.
The main takeaway is that workspace design is becoming less static. Businesses want spaces that can change as teams grow, contract or work differently.
For operators, flexible workspace design is becoming a commercial advantage, especially when customers need practical spaces that support both focus and collaboration.
3) U.S. coworking growth is moving into mid-tier markets
CoworkingCafe’s Q1 2026 report shows the U.S. coworking market reached 9,136 active locations and 163.9 million square feet by the end of the quarter.
The most interesting shift is where growth is happening. While major markets remain important, cities such as Philadelphia, Tampa-St. Petersburg, Cleveland-Akron, Baltimore and Milwaukee are showing strong gains.
This suggests demand is spreading beyond gateway cities as hybrid workers and distributed teams look for flexible options closer to where they live and work.
For operators, regional markets may offer real growth opportunities, especially where demand has been underserved.
4) North America’s coworking market is forecast to keep growing
Mordor Intelligence estimates the North America coworking spaces market will grow from USD 7.21 billion in 2026 to USD 11.31 billion by 2031, at a CAGR of 9.42%.
The report highlights hybrid work, cost control, distributed teams, landlord partnerships and enterprise adoption as key drivers.
It also notes that enterprises represented 47.2% of 2025 revenue, showing how important larger occupiers have become to the sector.
This reinforces a wider market pattern: flexible workspace is being used as a serious real estate tool, not only as a short-term office option.
5) Blog highlight: Why enterprise occupiers are building flexible workspace into their portfolio strategy
This month’s blog explores why enterprise occupiers are making flexible workspace part of their wider real estate portfolio.
As businesses balance hybrid working, cost control, access to talent and changing team structures, flexible workspace is becoming a practical way to add agility without committing to large long-term leases.
The blog also looks at what this means for operators, including rising expectations around service consistency, reporting, workspace design, meeting rooms and operational systems.
What this means for operators
Across these stories, the one theme that stands out is that flexibility is becoming part of mainstream workplace strategy.
Remote work is still shaping demand. Regional coworking markets are growing. Enterprise clients are using flex space more strategically. And workspace design is becoming more adaptable.
For operators, the opportunity is clear, but growth needs strong systems behind it.
UltraSoftBIS Cloud helps operators manage bookings, billing, reporting, customer management and workspace operations through one intelligent platform, supporting scalable growth across flexible workspaces, serviced offices and managed spaces.
Explore UltraSoftBIS Cloud to see how smarter operations can support your next phase of growth.
See you in the next issue,
The UltraSoftBIS Team
